Installation help

Install and set up your ReNSol smart deadbolt

The main steps from the user manual, app setup and fixes for common problems. Replacing a standard deadbolt? You need a screwdriver; new holes also need a drill.

These steps summarise the user manual for the RNSV-CA229F01BN smart deadbolt. Always follow the full user manual, which shows each step with diagrams.

Before you start

  • Check the fit: door 35–55 mm thick, 60 or 70 mm backset, standard 54 mm deadbolt hole.
  • Pick the right screws for your door thickness: one set is for 35–45 mm doors, the other for 45–55 mm doors.
  • Tools: a screwdriver, plus a drill if you're making new holes.

Install

  1. Mark the door. For a new door, draw a horizontal centre line 1 m above the floor, fold the paper template, line it up and mark the holes on the face and edge of the door.
  2. Fit the deadbolt latch. Set the backset to 60 or 70 mm, insert the latch in the unlocked position with the side marked TOP facing up, and screw it in. Fit the strike box and strike plate on the frame.
  3. Fit the front panel. Pass the cable through the hole and keep the cylinder tail vertical. Fix the gasket and mounting plate.
  4. Fit the back panel. Connect the cable to the connector on the circuit board, then fix the back panel with the screws.
  5. Test with the battery. Load the lithium battery pack the right way round, then test the lock with the factory passcode 123456# before closing the door.

Set up the app

  1. Install TTLock from the App Store or Google Play and turn on your phone's Bluetooth.
  2. Stay next to the lock, wake the keypad, and tap “+ Add Lock”.
  3. Select the door opening direction straight after adding the lock. If you skip this, the lock may not work properly.
  4. Change the factory passcode. It stops working once you set up your own.
  5. To use the camera doorbell and remote unlocking, connect the lock to 2.4 GHz Wi-Fi in the app.

If something goes wrong

  • Lock won't add in the app: make sure Bluetooth is on, the battery is in, and the keypad is awake. Try again from “+ Add Lock”.
  • Bolt sticks or doesn't throw fully: check the door is flat and the strike plate lines up with the bolt.
  • Need to start again: hold the reset button on the back of the front panel for 5 seconds until you hear a sound. The passcode returns to 123456#.
  • Battery flat: connect a power bank to the USB-C port on the front panel and enter your code, or use a manual key.

Still stuck? Email sales@rensolstore.com or call +1 613-800-4050 (Mon–Fri, 9 am–5 pm ET). If you're not comfortable drilling, we recommend a handyman or locksmith: damage from incorrect installation isn't covered by the warranty.

Still stuck?

Email sales@rensolstore.com with a photo or short video, or call +1 613-800-4050 (Mon–Fri, 9 am–5 pm ET).

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